Phiz - Estopim da Fiel

Hello @Cole 王翠 , how are you doing?

Previously, the order was confirmed manually; it can be exactly as it was before!

1-Yes, only by contractors.
2- No, here in Brazil that wouldn't be possible!

We need a confirmation button directly in the app again for the customer to confirm receipt.

If you have any other questions, please feel free to contact me. Thank you.

Hi，@RODRIGO ，hope you are doing well.I will update the Mini Program Mall > Order List, allowing consumers to click the "Confirm Receipt" button when the order is in pending receipt status.

At the same time, in PDV > Mall Orders, I will add a "Ship" button for pending shipment orders, so merchants can process shipments through Shop Backend or PDV.

Additionally, I need to confirm whether phone orders are also handled by third-party delivery services instead of using our POS mini-program delivery module. Currently, our design requires PDV + POS mini-program delivery module to complete the entire order fulfillment and settlement process.

If phone orders do not use the POS mini-program delivery module, I will need to adjust the PDV system accordingly.

Looking forward to your response.

Hi @Cole 王翠!

The changes you will make to the Shopping orders are perfect, thank you very much!

Now, regarding phone orders, I spoke with @Rodrigues Gustavo, and he said it would be necessary to operate in both ways: maintaining the way the miniProgram works today and also adding manual receipt to use a third-party service.

If there are any other points to discuss, please reach out. Thanks again!"

Hi, hope you are doing well
We've prioritized this issue. It's has been resolved. Please check it. If no doubts, please "Resolved" it.
Thanks a lot.