Bug #7788
abertoOn Line x Off Line
Adicionado por Rodrigues Gustavo há 4 meses atrás. Alterado há aproximadamente 19 horas atrás.
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Descrição
Boa tarde a todos
Precisamos resolver o problema de offline, exemplo: CLiente tem um caixa e 4 estações de trabalho (todos online funcionando perfeitamente), depois que a internet cair o sistema para, tendo que mudar manualmente para o modo offline.
Outro problema é que ao "suspender o pedido" o mesmo não aparece no caixa por estar offline
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Atualizado por Rodrigues Gustavo há 3 meses
Cissy 崔敬仪 escreveu (#note-5):
Hi, hope you are doing well
We noted in email that here is still problem. Please tell us the details, Which problem do you meet? Feel free to contact me.
Thanks a lot.
Boa tarde a todos
Este ponto foi esclarecido em nossa última reunião.
Estgamos aguardando o prazo para solução
@Lucas Lisboa @Cissy 崔敬仪 @henry 吴健
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Atualizado por Cissy 崔敬仪 há 2 meses
- Estado alterado de In Progress para Follow up from Brazil
- Atribuído a alterado de Wonder 黄德亮 para Rodrigues Gustavo
Hi, hope you are doing well
Regarding what we discussed in the last meeting on Jan 20th, we wait your flowchart or mockup to explain this demand.
Thanks for your help.
Atualizado por Rodrigo Covinha há 2 meses
olá @Cissy 崔敬仪 tudo bem ?
Segue um fluxograma com a explicação da necessidade para esta demanda.
O principal problema aqui é: Quando é usada a função "suspender pedido" no PDV essa venda não é visualizada em outras estações, e no sistema atual da farmácia existe essa comunicação. Por que?
Porque o sistema deles trabalha em rede local com isso todos os PDVs trocam a mesma informação através de uma base de dados local, não consigo ver outra alternativa a não ser esta mesmo que temporária para que essa comunicação dos dados seja possível.
https://www.figma.com/design/geQ7ftIAxK0Zt2a6qQKLE9/7788?node-id=0-1&t=T0ahkILHN3rQEDYG-1
Qualquer duvida estamos a disposição para atender, obrigado.
Atualizado por Rodrigues Gustavo há 2 meses
- Atribuído a alterado de Rodrigues Gustavo para Wonder 黄德亮
Atualizado por Cissy 崔敬仪 há aproximadamente 2 meses
Hi, hope you are doing well
Received your demo. However, we need discuss with our CEO Rapheal about this issue. We will tell him the details and the results of this solution you mentioned. Please wait our news.
Thanks a lot.
Atualizado por Cissy 崔敬仪 há aproximadamente 2 meses
- Atribuído a alterado de Wonder 黄德亮 para Rodrigues Gustavo
Atualizado por Rodrigues Gustavo há aproximadamente 2 meses
- Atribuído a alterado de Rodrigues Gustavo para Wonder 黄德亮
Cissy 崔敬仪 escreveu (#note-13):
Hi, hope you are doing well
Received your demo. However, we need discuss with our CEO Rapheal about this issue. We will tell him the details and the results of this solution you mentioned. Please wait our news.
Thanks a lot.
Boa noite a todos
Solicitei ao Raphael que participasse de nossa reunião de hoje para falarmos sobre este assunto.
@Cissy 崔敬仪 @henry 吴健 @Lucas Lisboa
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Atualizado por Cissy 崔敬仪 há aproximadamente 1 mês
Hi, hope you are doing well
Based on our discussion at the meeting, this requierment will be deferred and will not affect the pharmacy's normal on-line presence. I will reconfirm the specifics of the requirement with you after we release the version on the 24th.
Thanks a lot.
Atualizado por Rodrigues Gustavo há 21 dias
Cissy 崔敬仪 escreveu (#note-16):
Hi, hope you are doing well
Based on our discussion at the meeting, this requierment will be deferred and will not affect the pharmacy's normal on-line presence. I will reconfirm the specifics of the requirement with you after we release the version on the 24th.
Thanks a lot.
Boa tarde a todos
Tem uma data para solução deste chamado?
@henry 吴健 @Cissy 崔敬仪 @Lucas Lisboa
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Atualizado por Rodrigues Gustavo há 21 dias
- Estado alterado de Follow up from Brazil para Follow up from China
Atualizado por Cissy 崔敬仪 há 2 dias
- Atribuído a alterado de Wonder 黄德亮 para Rodrigues Gustavo
Hi, hope you are going well
According to the CEO and your needs, the shopping guide needs to have the ability to select items for customers (the process of placing orders) and then synchronize the information to all cashiers. The cashier will then go to the checkout next. And the shopping guide is not equipped with the checkout function.
Based on this requirement, our solution is shown in the link of video below, please check it out. We will discuss and confirm this mock-up in the evening meeting today.
https://drive.google.com/file/d/1aLsXWsMfeC_C1zpbsBTa6WY6Hqcy_t_R/view?usp=sharing
Please note that this solution is not available in offline mode.
Thanks a lot.
Atualizado por Rodrigues Gustavo há 2 dias
- Atribuído a alterado de Rodrigues Gustavo para Wonder 黄德亮
Cissy 崔敬仪 escreveu (#note-19):
Hi, hope you are going well
According to the CEO and your needs, the shopping guide needs to have the ability to select items for customers (the process of placing orders) and then synchronize the information to all cashiers. The cashier will then go to the checkout next. And the shopping guide is not equipped with the checkout function.
Based on this requirement, our solution is shown in the link of video below, please check it out. We will discuss and confirm this mock-up in the evening meeting today.
https://drive.google.com/file/d/1aLsXWsMfeC_C1zpbsBTa6WY6Hqcy_t_R/view?usp=sharing
Please note that this solution is not available in offline mode.
Thanks a lot.
Bom dia a todos
Combinado na reunião de hoje tiramos as duvidas
@henry 吴健 @Lucas Lisboa @Cissy 崔敬仪
Obrigado
Atualizado por Rodrigues Gustavo há 1 dia
- Atribuído a alterado de Rodrigues Gustavo para Wonder 黄德亮
Rodrigues Gustavo escreveu (#note-20):
Cissy 崔敬仪 escreveu (#note-19):
Hi, hope you are going well
According to the CEO and your needs, the shopping guide needs to have the ability to select items for customers (the process of placing orders) and then synchronize the information to all cashiers. The cashier will then go to the checkout next. And the shopping guide is not equipped with the checkout function.
Based on this requirement, our solution is shown in the link of video below, please check it out. We will discuss and confirm this mock-up in the evening meeting today.
https://drive.google.com/file/d/1aLsXWsMfeC_C1zpbsBTa6WY6Hqcy_t_R/view?usp=sharing
Please note that this solution is not available in offline mode.
Thanks a lot.
bom dia a todos
Eu não entendi a solução apresentada no vídeo, poderia explicar?
@henry 吴健 @Cissy 崔敬仪 @Lucas Lisboa
Obrigado
Bom dia a todos
Combinado na reunião de hoje tiramos as duvidas
@henry 吴健 @Lucas Lisboa @Cissy 崔敬仪
Obrigado
Atualizado por Cissy 崔敬仪 há aproximadamente 19 horas
- Atribuído a alterado de Wonder 黄德亮 para Rodrigues Gustavo
Hi, hope you are doing well
First, to synchronize you with the information about this project.
The content of the requirement we received is as follows:
For some big stores in Brazil, there will be two roles: shopping guide and cashier. The shopping guide is responsible for guiding the customer through the store and synchronizing the confirmed purchases to the cashier, but is not responsible for collecting the money. The customer will walk to the cashier to make the purchase, i.e. the cashier will be responsible for placing the order and collecting the money. This business scenario does not consider offline situations.
Considering the business scenario in which this requirement occurs, our solution is as follows (refer to the video for details, which I mark the explanation in english):
Setup shopping guide role, pdv supports shopping guide's role login. After logging in, you can use the following functions: shop products and place pending orders, view the list of pending orders, settings.
1. Shop products and place pending orders: shopping guide with the same cashier has the same function for the customer to choose goods to place an order, but note that this time, the pending order is meant to synchronize the order to all cashiers in the store, which is equivalent to booking the goods for the customer, rather than the customer has to pay to shopping guide. When synchronized to the cashier, the customer can go to any cash register to pay for the order.
2. View pending order list: shopping guide can see their own records of pending orders and support re-editing. You can also see the pending orders of other shopping guides in the store, but you can't do anything to the pending orders of others (because of the commission issue).
3. Settings: printer settings
This is the situation of this project and the solution we provided. Perhaps it's better to have another meeting to clearfy demands and discuss solution.
Thanks a lot.