Bug #7190
aberto
Remove the logoff due to inactivity.
Adicionado por Rennan Felipe há 6 meses atrás.
Alterado há 6 meses atrás.
Data de início:
11/10/2024
Descrição
We are experiencing low engagement due to this issue. Customers who don’t use Phiz for a few days are being redirected to the Phiz Chat login page. Additionally, whenever Phiz Chat is updated, users are forced to log in again.
- Atribuído a alterado de Wonder 黄德亮 para Mso 黎坤文
The login status of phiz is retained for 1 month. If the user has not used phiz within 30 days, he will be automatically logged out.
Currently, the competitor WhatsApp will automatically delete the account if the app is not used for 120 days, and Telegram will delete the account from 1 month to 1 year (defined by the user).
This involves the security of the account and the occupation of resources. As a requirement, we will record it first and make arrangements for optimization later. For now, we will keep the existing automatic logout if the user does not log in within 30 days.
- Atribuído a alterado de Mso 黎坤文 para Rennan Felipe
Bom dia @John 孙观强 espero que esteja bem, obrigado pelo feedback.
Entendemos que esta questão de segurança e alocação de recursos são extremamente necessárias. Porém, precisamos que o logoff automático por inatividade ocorra em 120 dias.
Poderia nos informar uma data para que esta atualização seja implementada?
- Atribuído a alterado de Rennan Felipe para John 孙观强
The registration and login process will be optimized in version 1.23.0. We will discuss with our technical colleagues whether it can be done in this version.
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