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Support #6938

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Brazil team needs to test pix QR and pix payment

Adicionado por Charlotte Ji Xiaotong7 meses atrás. Alterado há 5 meses atrás.

Estado:
Closed
Prioridade:
High
Atribuído a:
Data de início:
06/09/2024
Data de fim:
% Completo:

0%

Tempo estimado:
Tempo gasto:
Module:
PhizPay

Descrição

Description:

Brazil team needs to test pix QR and pix payment. Testing doc has been attached.
Testing doc for pix QR and Pix payment:https://docs.google.com/spreadsheets/d/1hpNQoAIkY7eSxJl_41xM8Ln0I7Y2PylSvIPEYjzuVvc/edit?usp=sharing

Chinese version:
巴西团队需要测试pix QR和pix支付。测试用例已附上
测试用例存留至google drive:https://docs.google.com/spreadsheets/d/1hpNQoAIkY7eSxJl_41xM8Ln0I7Y2PylSvIPEYjzuVvc/edit?usp=sharing

Actions #1

Atualizado por Charlotte Ji Xiaotong7 meses

  • Atribuído a configurado como Lucas Lisboa
Actions #2

Atualizado por Charlotte Ji Xiaotong7 meses

  • Estado alterado de New para In Progress
Actions #3

Atualizado por Charlotte Ji Xiaotong7 meses

18/09/24 [Diego] = Error in payment via PIX/QR Code. We carried out tests in several banks (Itaú, Bradesco, Caixa, Sofisa, Banco Pan and Inter) and the tests were successful. However, specifically at Nubank, the system displays an error message. Afro Banck is in contact with Nubank to identify the bug
17/09/24 [Diego] = According to Afro Banck, the QR Code payment error scenario has been updated. We must redo the tests.
16/09/24 [Diego] = Also, we sent the email to Afro Bank to avaliable the error. But, We continue to wait for PIX account data to be more assertive and get straight to the problem [ticket:3780034]
13/09/24 [Diego] = we need the current account number of the PHIZ account that receives the PIX [ticket: 3780034]
10/09/24 [Diego] = In progress with Afro Bank [Ticket:3780034]
09/09/24 [Diego] = Still gives error. evidence on the drive (https://docs.google.com/document/d/1sNJ8rZ6rZTS1dDMyOuOHwqKU9PdVHNaP/edit?usp=sharing&ouid=108410831653130349639&rtpof=true&sd=true)
09/09/24 [Diego] = Scheduled for the 09/09/24
06/09/24 [Diego] = Directed to the Brazil team to evaluate [3780034]
05/09/24 [Diego] = Bresson, please, where is the archive ?

Actions #4

Atualizado por Charlotte Ji Xiaotong6 meses

  • Estado alterado de In Progress para Follow up from Brazil

18/09/2024[Charlotte] = pls provide the estimated date for the re-test
12/09/2024[Charlotte] = pls also give description and insert the pic/documents when some errors exist, so that we can locate the problem/ bug quickly.
10/09/2024[Charlotte] = It's an existing problem which is not sloved by Afro bank, in this case, pls help us seek solution from Afro bank, thank you.
08/09/2024[Charlotte] = could you provide a date for updating this issue? like will finish evaluating bf 09/09/2024.
archive already uploaded in google doc, pls refer to the form for the test form and test method.

Actions #5

Atualizado por vitor santos há 6 meses

O problema ainda persiste, estamos em contato com a Afrobank para solucionarmos o problema e até sexta feira dia 11, teremos mais atualizações sobre o caso

Actions #6

Atualizado por vitor santos há 6 meses

Ainda estamos aguardando a resposta da AfroBank. Vamos continuar em contato com eles e esperamos trazer uma resposta na próxima terça-feira.

Actions #7

Atualizado por Lucas Lisboa6 meses

  • Estado alterado de Follow up from Brazil para Cancelled

Hi @Charlotte Ji Xiaotong , I hope you are doing fine.
This ticket is being supporting on ticket. #7083

Im finishing this ticket.

Actions #8

Atualizado por Rodrigo Covinha há 5 meses

  • Estado alterado de Cancelled para Closed
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